training for amex next week...

i can't wait for our training to start. i miss my life in the call center, though until now, i still haven't experienced receiving phone calls from real customers (the only phone calls that i had were from the role plays that Art conducted) and now, i'll be having my new account to learn, handle and a new chance to improve myself. what i'm gonna promise is that i won't be doing the same mistakes that i had in sony. i'll do better this time and take things more seriously. so help me God!